DERMALOGICA
PHYTO-NATURE FIRMING SERUM
virtual reality
experience

ABOUT PHYTO-NATURE SERUM

At Dermalogica and the International Dermal Institute we believe that everyone learns differently and therefore it is our mission to offer a wide range of educational learning platforms to suit everyone, we continue to do this with the introduction of 360° or Virtual Reality learning. We want to introduce you to our newest innovation Phyto-Nature Firming Serum - 
be transported into three new worlds where you can immerse, discover and experience the latest Dermalogica innovation through the power of technology.

SYDNEY LAUNCHPAD

Watch our Sydney Launchpad as attendees experienced the power of virtual reality, and learned all about our NEW Phyto-Nature Firming Serum!

EXPLORE THE EXPERIENCE
FOR YOURSELF

HOW TO VIEW IN 360°

VIEWING IN 360° (using a mouse or touchscreen)

1. Click to open your chosen VR/interactive 360° link on your device.

2. Click on ‘Enter 360° mode’ and begin your 360° experience.

3. To move around:

  1. Using mouse: Left click and hold your mouse to grab the screen and swivel around. The 360° image will move as you drag it.
  2. Using touchscreen: Swipe the screen left and/or right to move around. The 360° image will move as you drag it.

4. To trigger a marker:

  1. Markers reveal educational information or teleport you to the next scene. Use your mouse to click on the marker to trigger it.
  2. Alternatively tap on the marker if you are using touchscreen.

5. To close a marker pop up box, click on ‘X’ which is on the top right corner of the box.


VIEW THE EXPERIENCE

HOW TO VIEW IN VR

VIEWING IN VR (using goggles or Dermalogica cardboard sets)

For the best VR experience, we recommend you to:

  • Increase your phone’s screen brightness.
  • Clean your screen.
  • Wear headphones and increase to a desirable volume.
  • Open the VR project in either Google Chrome or Safari browser.

Phone requirements for Dermalogica VR Cardboard:

  • Phone screen size should be 4.7 – 6.4 inches.
  • If you are using Safari browser on iPhone, in the settings please turn on the Motion & Orientation Access under Privacy & Security.

1. Copy and paste (via SMS, email, or type in URL) the Dermalogica Phyto Nature Launchpad VR/360° link and open it on your device. Another way is to scan the QR code from the Dermalogica VR cardboard sleeve using the IOS camera or download a QR scanner app for Android phones.

2.To enter VR mode:

  1. Tap on ‘Enter VR Mode’, now you can view the project in VR mode. If you are in 360° mode, tap on the goggle headset icon at the bottom of the screen to enter VR mode.

3. Place your device into the Dermalogica VR Cardboard. Hold tight as you place it up onto your face. Turn in all directions to fully experience the VR/360° project

4. There is a small dot in the centre of your screen. This dot will act as your mouse, gaze and position the dot on a marker to trigger it. Wait for a couple seconds for the marker to load, then the markers will reveal educational information or teleport you to the next scene.

5. Look away from the marker to close a marker’s pop up box.


VIEW THE EXPERIENCE

ICONS

WHAT TO LOOK FOR?

In each scene in this experience, there will be multiple marker icons placed around for you to explore. To interact with the markers, simply click/ tap/ hold your gaze on each marker icons. Information will then appear, and you can learn more about this unique product. Once you interact in each scene, simply focus on the portal marker to be transported to the next destination.


Marker icon examples:

INFO MARKER

INFO MARKER

SOUND MARKER

SOUND MARKER

PORTAL MARKER

PORTAL MARKER

FAQs

WHY TWO SERUMS IN ONE?

Phyto-Nature Firming Serum is a dual-phased formula, meaning it contains a lifting serum and a firming serum that work in two separate phases. The serum is crafted this way for the best efficacy and experience, and because it incorporates both oil-soluble and water-soluble actives.

ARE THE SERUMS PRE-MIXED?

No, the serums are housed separately in two chambers, to be dispensed and mixed together by hand prior to application.

Keeping these actives separate helps us minimize the need for additional ingredients to help stabilize the actives in an oil/water solution, and helps maximize the potency of actives for the best experience.

THE PRODUCT ISN’T COMING OUT WHEN I PRESS THE PUMP. WHAT DO I DO?

When used for the first time, certain product chambers may need to be “primed” for operation. This is normal. To prime your product’s chambers, press the pump down repeatedly until the product dispenses evenly. If the product does not come out at all after repeated attempts, please let us know.

HOW DOES PHYTO-NATURE FIRMING SERUM COMPARE TO RETINOL?

Phyto-Nature Firming Serum works differently than Retinol, so they are not comparable. If your client would like to have Retinol benefits, consider Overnight Retinol Repair or Overnight Retinol Repair 1%. Phyto-Nature Firming Serum may also be applied under either of those products.

How does Phyto-Nature Firming Serum compare to Power Rich?

Power Rich is a triple-action multitasking treatment moisturizer that helps smooth away fine lines, improve resilience and maintain moisture balance. Phyto-Nature Firming Serum is a dual-phase targeted treatment serum that doubles skin luminosity while flash-firming, lifting and revitalizing. These products look and feel very different but are highly-effective at reducing the appearance of premature skin aging.

Does Phyto-Nature Firming Serum work with all skin types and Dermalogica moisturisers?

Any client who is concerned about visible signs of skin aging can incorporate Phyto-Nature Firming Serum into their Dermalogica regimen, followed by the moisturizer that is best for their skin.

Can this product be applied after exfoliation? Will it sensitize my client?

Phyto-Nature Firming Serum can be applied after exfoliation. It should not sensitize your client, but if they experience an adverse reaction, please notify us immediately.

What do I do if the project is not loading?

  • This Dermalogica content is streaming from the internet. Please check your internet strength and speed as this will determine how fast the project loads.
  • If you are in a poor connectivity area, consider connecting to WiFi or moving to an area with 4G connectivity.
  • When you have great signal, please hit refresh on your internet browser to load the project again.

When I look at the project, the text overlaps, the boxes don’t match-up or the picture looks funny?

  • Please check that you are using Google Chrome or Safari internet browsers to view the Dermalogica content.
  • If you are using other browsers, like the one that automatically opens on your device, then unfortunately you won’t get the best experience. Please copy the address into a Chrome or Safari browser to view.
  • Please also make sure your device is connected to a strong internet connection.

The website page says “This site can’t be reached. dermalogica.vrty.io’s server IP address could not be found. What do I do?

  • The error message means you may have typed in the website address incorrectly.
  • Please check that you have inputted the link correctly.
  • Please also make sure you are using Google Chrome or Safari internet browsers.
  • If all these steps are met and you are still having issues loading the project, please contact the technical team.

Is it common that I get dizzy when viewing in VR?

  • Some people who view projects on virtual reality may experience feeling a little dizzy or nauseous.
  • To avoid this happening to you, make sure that you adjust your focus in VR to a comfortable level. You can keep adjusting at any time throughout the experience. See FAQ number 5 for more details on how to adjust the focus ion VR.
  • If you do happen to feel a little dizzy or nauseous whilst in the VR experience, we recommend you immediately remove the VR headset and sit down to take a break. You can continue to view the project in 360° if you like.

How do I adjust the focus in VR?

  • Whilst in VR mode, tap on your smartphone screen. A logo will appear, this is the Digital Focussing Widget. Position the dot that appears on the screen (by moving the phone) over the 4 directional arrows on the outside of the logo.
  • The Top and Bottom arrows will make the scene zoom in and out.
  • The Left and Right arrows will make each two side-by-side images to come closer together or stretch further apart. This will help to adjust your eye focus. Keep repeating the above actions until you see one clear image of the scene and are comfortable.
  • To continue with the experience, simply turn your head and move the dot away from the Digital Focussing Widget or to tap the screen to turn off the adjuster. Then start exploring your surroundings.
  • You can always readjust your focus at any time throughout the VR experience by tapping the screen and completing these instructions again.

Must I view in VR?

You can also view the project in 360° mode or through the magic window (gyroscopic mode). However, to have the best experience, we recommend you view the project in VR.

CONTACT US

CONTACT DERMALOGICA

CALL: 1-800-659-118
MON-FRI 9:00 am - 5:00 pm (AET)

CONTACT TECHNICAL TEAM

Email: [email protected]
MON-FRI 9:00 am - 5:00 pm (AET)

Dermalogica